MajorWorx Digital Solutions ®
  • Uzay ve Havacılık İhtisas OSB K3 Cadde No:4
  • Kahramankazan / Ankara
MajorWorx Digital Solutions ®
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ORVO CRM

Enhance your strategy by streamlining your customer relationships with ORVO CRM (Customer Relationship Management).

Just like you, the key to strengthening your ecosystem lies in customer satisfaction. With this awareness, we offer solutions that monitor customer sentiment and exceed expectations, transforming your customers into brand ambassadors, from marketing to sales, after-sales services to communication networks. With ORVO Customer Relationship Management (CRM) solutions, you will personalize your customer relationship experiences and leverage market dynamics into opportunities through a robust management network in every area that touches potential and existing customers.

ORVO CLOUD CRM

All the products we offer, independent of the sector, are presented with the expertise of specialized project consultants and 15 years of experience from MajorWorx Digital Solutions, providing tailored solutions for complete turnkey ERP (Enterprise Resource Planning), HRM (Human Resource Management), CRM (Customer Relationship Management), Cloud, and Mobile solutions, all driven by a vision of technological innovation.

 

MajorWorx develops tailored solutions not only for the Defense Industry, Education Sector, and Organized Industrial Zones but also for many other sectors.

ORVO Cloud CRM enables your sales managers and team to easily access the information they need, complete their tasks more quickly, and avoid missing any opportunities, resulting in increased sales.

Opportunity Management

With the ORVO CRM Opportunity Management Module, you can track opportunities related to your potential and existing customers, as well as all activities related to offers, documents, and processes. With this information, you can achieve 360-degree customer visibility by accessing opportunity-specific footprints of your sales teams. You can obtain more comprehensive data through business intelligence integration to analyze opportunity management in depth with all parameters.

Campaign Management

With the ORVO CRM Campaign Management Module, you can classify your potential and existing customers based on channel, product, region, and sector. You can organize special campaigns tailored to individual customers or customer groups, and in compliance with the KVKK (Personal Data Protection Law), you can send bulk emails or SMS messages according to your customers' or prospects' communication preferences. Additionally, you can analyze the results with detailed reports.

Sales Process Management

With the ORVO CRM Sales Process Management Module, you can instantly access quotes, orders, opportunities, and all past actions related to your business. You can model a sales process from start to finish on the system, making it easier to track your work and gain complete control over all processes. Through sales process management, you can plan your activities related to the sales process and track activity types such as tasks, appointments, calls, and emails. By matching each activity with your CRM records, you can analyze all activities conducted with prospects, customers, or existing clients in detail and adjust your activity plans accordingly.

Help Desk Management

With the ORVO CRM Help Desk Module, you can enable your employees to quickly access customer support accounts and other information, create problem records, and address questions and issues, thereby enhancing customer satisfaction and service quality. You can monitor your employees' service performance and peak hours in real-time through detailed reporting. Additionally, you can assign different priorities to various customer groups and reduce support requests by providing access to frequently asked questions and information resources.

Competitor Analysis Management

With ORVO CRM Competitor Analysis Management, you can record competitor information for your sales and marketing operations, obtain detailed reports based on region, date, and price from the generated data pool, and implement special campaigns for relevant customers when necessary.

Lead Management

With the ORVO CRM Contract Management Module, you can prepare a contract for the parties to sign in the event that the proposal you sent results in a positive outcome.

Would you like to make the most of your brand?

We would like to get to know you and your goals closely! Together, we can determine a smart combination of strategy, design, and technology to achieve your objectives.

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